Wednesday, May 31, 2006
Remote Support Trinicom Communications is able to support your desktop users via an easy to use remote support utility.  Below you will find links to the utility and instructions on how to use it. Before using the utility please contact Trinicom Communications support so a technician is ready to help solve your problem.  You can reach our technical support team at (713) 838-0038 or by email at support@trinicom.com.  Adam  Ben  Bo  Jay  Keith 1.  Contact the Trinicom Technical Support team. 2.  The technician will instruct you which of the above files to download. 3.  Click the correct link above. When prompted to open or save the file select Open. 4.  When the zip file opens double-click remotesupport.exe. 5.  If prompted, click run at the security warning. 6.  Double-click "Internet Support" when the program stars Your technician should now be able to control your computer remotely.

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Trinicom Communications 10606 Hempstead Rd. #150 | Houston | 77092 | USA Tollfree: 888-896-1653 | Tel: 713-838-0038 | Fax: 713-979-0498 Email: sales@trinicom.com Trinicom Communications, LLC SLA, TOS & AUP